TERMS & CONDITIONS INTERPRETATION & VARIATION
In the Terms & Conditions the following definitions apply: “Company” means Tirisula World Pte Ltd and WSA Pte Ltd, Tirisula Yoga Franchisees.
“Member” means any person who has completed an online Registration Form at the Website and indicated their acceptance of the web registration process or any person who has signed a paper Registration Form and which registration has been accepted by the Company and a person who have purchased a package or signed for a course.
“Party” means each the Member and the Company and together, the “Parties” means the Member and the Company
“Registration Form” means the application form signed or completed online at the Website by a Member including acceptance of the Terms & Conditions “
Studio means all Tirisula World Pte Ltd and WSA Pte Ltd outlets in Singapore. “
Terms & Conditions as defined here.
In these Terms “we”/”us”/”our” means Tirisula World Pte Ltd and WSA Pte Ltd and Tirisula YogaPilates Franchisees. And “you”/”your”/”yours” means you, the direct client./member/students. Website” means www.tirisulayoga.com and the pages associated with this site. By signing for any of the packages or courses or classes, it is deemed that you have agreed to the terms and conditions as well as the disclaimer.
References in the Terms and Conditions to the singular will include the plural and vice versa and references to the masculine gender will include references to the feminine gender The Company reserves the right to vary or revoke any of the Terms & Conditions from time to time which it may consider necessary or suitable for the regulation of the governance of the Studio & the conduct of Members. Any such changes will be published on the Websites and until revoked, are binding on Members.
TERMS OF USE
Acceptance of Terms
By accessing and/or using the Site and/or Classes, or clicking any button to indicate your consent, you accept and agree to be bound by these Terms, just as if you had agreed to these Terms in writing. If you do not agree to these Terms, do not use the Site or any Classes.
Amendment of Terms
The studio may amend the Terms from time to time. Unless we provide a delayed effective date, all amendments will be effective upon posting of such updated Terms. Your continued access to or use of the Site or Classes after such posting constitutes your consent to be bound by the Terms, as amended.
Additional Terms
In addition to these Terms, certain plans, offers, products, services, elements or features may also be subject to additional terms, conditions, guidelines or rules which may be posted, communicated or modified by us or applicable third parties at any time. Your use of any such plan, offer, product, service, element or feature is subject to those additional terms and conditions, which are hereby incorporated by reference into the Terms, provided that in the event of any conflict between such additional terms and the Terms, the Terms shall control.
STUDIO OPENING TIMES
Details of class times at the Studio may vary from time to time. Class times will be published by the Studio in the Website or Facebook or Instagram or in-studio notice boards. However, the latest schedule will posted in the booking site for classes.
BOOKINGS EXPLAINED
The company reserves the right to alter and amend our timetable as needed. Students will not be allowed to enter the class once it has started and within 5 minutes time grace. If you have booked a place but have not arrived 5 minutes before the start time, we reserve the right to give your place to someone else on the waiting list and you will lose your credit. We do not offer refunds if you are late or asked to leave by the teacher.
Waitlist – if a class is full there is waitlist available exclusively for bookings directly via our websites/app or to secure your spot on the waitlist payment for the class must be made. In the instance that you are not able to join the class, payment will appear on your account as credit. Waitlist bookings have priority over those who drop-in and wait. We take no responsibility for any other booking platform cancellation policy. Members who do not turn up for booked classes, are not entitled for refund of credit. If you are not included in the class list while in waitlist, the credit will be refunded to you once the class has ended / or the teacher will refund the credit to you which ever happens first. Members are advised not to cancel the class while on waitlist. Member will be informed of their inclusion in the class minimum of 2 hrs before the class starts.
CLASS CREDITS AND PACKAGES EXPLAINED
1. Drop-In Sessions:
– Drop-in sessions are valid only for the specific class selected at the time of purchase. Once expired, these credits are non-redeemable.
2. Class Packages:
– Class packages are valid as per the validity period specified at the time of purchase. Please ensure you check the package validity details when making your purchase.
– Packages are non-transferable, non-refundable, and cannot be shared (except for some specified shareable packages)
– Packages must be used exclusively by the purchaser and must be booked online through our system.
– Packages not activated within 60 days from the date of purchase will be forfeited without refund or extension.
3. Unused Credits:
– Unused credits will be forfeited if the package expires. However, if a new package is purchased before the expiry date, the member can email us to request for the expiry date of the previous package to be extended to align with the new one. The 60-day activation period (for the new package) does not apply in this case.
4. Extensions:
– A 2-month extension can be requested for a $100 fee, provided the request is made before the package expires.
– The same extension fee applies for extensions due to medical reasons, pregnancy, or travel.
– No extensions will be granted after the package has expired.
5. Package Pausing:
– Packages may be paused for up to 12 months for a $100 fee.
– A $50 reactivation fee will apply when resuming a paused package.
– Class bookings are not permitted during the pause period.
6. Permanent Relocation:
– If permanently relocating, credits may be transferred to a nominated person upon payment of a $100 administrative fee.
– Supporting documentation must be provided for approval.
Important: It is the member’s responsibility to monitor package validity and use credits before expiration. No refunds or extensions will be provided for expired credits.
MEMBERSHIPS EXPLAINED
MEMBERSHIP OF THE STUDIO
Where a person has completed an online Registration Form at the Website or app any person who has signed a paper Registration Form, they shall become a Member of the Studio Acceptance of a person as a Member is at the discretion of the Company.
The Company reserves the right to withdraw, suspend or refuse to renew the membership of the Studio of any Member whose conduct is, or may deemed to be in the Company’s reasonable opinion, injurious to the character of the Studio or amounts to a breach of the Terms & Conditions or where such expulsion is otherwise to be in the interests of the other Members of the Studio. Any Member so expelled shall forfeit all privileges to membership and shall not be entitled to any refund for any period during which his membership is suspended.
The company may run promotional introductory offers from time to time (directly or through an agent). These offers are exclusively for new students who are not already registered with the Studio and are not for repeat use.
The company reserve its rights to move to any location within the country of operation and members waive their rights for refund of the package price for packages bought in relation to a specific location.
CANCELLATIONS POLICY AND ADMIN FEE EXPLAINED
(If you have booked on to a class/retreat/training/workshop: read our cancellation policy for each service)
ADMIN FEE:
In the case of a cancellation, the company will take $200 administration fee. Please note the following for information on cancellations involving Retreats, Trainings, Workshops & Classes:
RETREATS CANCELLATIONS POLICY
60 days or more before the start of the retreat: 100% refund, minus the admin fee
31 to 59 days before the start of the retreat: 50% refund, minus the admin fee
Up to 30 days before the start of the retreat: 0% refund will be given
TRAININGS/ TEACHER TRAININGS CANCELLATIONS POLICY
1. 60 days or more before the start of the training: 100% refund, minus the admin fee of $200
2. 31 to 59 days before the start of the training: 50% refund, minus the admin fee of $200
3. Up to 30 days before the start of the training: 0% refund will be given
4.Cancellation happens during the training : 0% refund
5. Postponement of the training, there will a $500 admin fee charged
6. Only 1 postponement is allowed for each training booked and must be utilised within 1 year of the original start date of the training booked. All teacher/instructor training courses paid for must be consumed/attended/ completed within 1 year from the date of payment. No refunds requests will be entertained after the period of 1 year from date of purchase/payment.
7. All training courses are non-transferable and not shareable.
CLASS BOOKINGS & CANCELLATIONS
Early Cancellations
If you cancel more than 12 hours before the start of class, the credit is refunded back to your package.
Late Cancellations
If you cancel less than 12 hours of the class start time, the credit will be charged.
A failure to turn up for a class without prior cancellation, the credit will be charged. Please remember that you must go to our online booking system and remove yourself from the class list if you cannot attend a class.
Our online booking facilities & rules are as follows:
Classes can be booked online up to 2 weeks in advance and 2hrs before the class starts. All students with online bookings must sign in at least 5 minutes before the class starts. No late entry to classes will be permitted When classes have reached their online booking capacity you can add yourself to the waitlist. If you are on the waitlist you will automatically be allocated a space in the class once a spot becomes available, members will have to check their bookings at least 2 hours before the class commences for their acceptance into the class on waitlist. The company is not responsible if the member chooses not to check their bookings and no refund of credit will be provided if the member fails to turn for the class booked.
WORKSHOPS CANCELLATIONS POLICY
72 hours or more before the start of the workshop: 100% refund, minus the admin fee of $100. Up to 24 hours before the start of the workshop: 0% refund will be given If the workshop is booked through a teacher then we refer to their terms and conditions and we hold no responsibility for your booking.
No postponement of the workshop is allowed Workshops are non-transferable
WORKSHOPS AND COURSES –
TERMS AND CONDITIONS
Workshops and courses will only run if bookings reach our minimum number, (this will differ for every workshop) we will inform you in advance if we need to amend or cancel a workshop for this reason. If the Company cancels a workshop or makes a change to a scheduled workshop which means you can no longer attend then you will be entitled to a transfer or a full refund.
PERSONAL BELONGINGS
Personal belongings are brought into the Studio premises at the Member risk and we do not accept liability for any loss or damage whatsoever to such items. We are in no way responsible for the safekeeping of personal belongings while you attend class
USE OF FACILITIES
A Member is entitled to use the Studio facilities during scheduled class times providing always that the Studio may at any time withdraw all or part of its facilities for any period in connection with any alteration or maintenance work or for reasons beyond the control of the Studio or the Company.
Children under the age of 12 may only use the Studio and attend classes if accompanied by an adult and when under their care & supervision, however the Studio reserves the right of refusal for any minor to practice accordingly.
DRESS & FOOTWEAR
Members are requested to wear a form or dress appropriate to the practice of Yoga/Pilates. Footwear should be removed on entry to the Studio and left outside the studio in accordance with instructions. Pilates Grip Socks is compulsory for Pilates Reformer / Wunda Chair classes. We sell them at $20/pair at our studio. Students without grip socks will not be allowed for class and it is considered no show, hence class credit is forfeited.
SAFETY & HYGIENE
Smoking/Drugs/Alcohol is not allowed anywhere on the premises. Members are required to use a towel to cover borrowed mats in the studio or bring their own mat to practice. Borrowed mats must be cleaned after use with the cleaning/sanitising products provided in the studio. Members must use the appointed entrance to the Studio when entering or leaving the Studio. In the event of a fire, Members are asked to make their way to the nearest available fire exit.
INDEMNITY
The Member agrees to indemnify the Company against all costs, losses and expenses including legal fees arising from the Members breach of any of their obligations under these Terms and Conditions
DATA PROTECTION & PRIVACY POLICY
To assist the Company with improving the services we offer, Members may be asked to provide the Company with personal details such as name, email and postal address. The Company may use this information for the purposes of providing, monitoring, assessing and marketing the Company.
Only authorised employees, agents and contractors of the Company (who have agreed to keep information secure and confidential) have access to this information. The Company may also use a Members personal information to inform them of new features, offers, services, and products from the Company from time to time. If a Member does not wish to receive such information regarding offers and Studio news, they can opt out from the Company newsletter at any time.
Card details stored on Members accounts for online payments are not visible to the Company and card details are not saved on the system by the Company. The Company reserves the right to take audio, photo and video recordings in the Studio and during Sessions. The Company holds the full rights and rights to use such recordings for print and online marketing of the Company. The Company will endeavour to inform participants when such recordings are made. The Company will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. This privacy policy does not apply to any websites accessible via hyperlinks contained in the Website.
FORCE MAJEURE
Neither Party shall be liable to the other for any failure to perform any obligation under
any agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control including situation like virus/bacteria spread which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen and no claims should be brought about on the company due to the spread or closure of the company.
Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the Terms and Conditions of any agreement contained herein
WAIVER
Failure of either Party to insist upon strict performance of any provision of any agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under any agreement. No waiver of any of the provisions of any agreement shall be effective unless it is expressly stated to be such and signed by both Parties
THIRD PARTY RIGHTS
A person who is not a party to the Registration Form/Package bought has no rights to rely upon or enforce any terms of the Registration Form or use any of the facilities provided by the Company.
GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the Singapore courts.
Disclaimer
I HEREBY AGREE TO THE FOLLOWING TERMS AND CONDITIONS
That I am participating in the Yoga/Pilates courses, Reiki, Pilates, Meditation, Mindfulness and / or Yoga classes, or any other exercise and Yoga workshop programmes offered by Tirisula World Pte Ltd and WSA Pte Ltd and its franchisees during which I will receive information and instruction about Pilates, Reiki, Yoga, Meditation, Mindfulness, physical exercise or health. I recognise that exercise requires physical exertion, which may be strenuous and may cause physical injury, and I am fully aware of the risks and hazards involved.
I understand that it is my responsibility to consult a physician prior to and regarding my participation in the above classes/courses offered by Tirisula World Pte Ltd and WSA Pte Ltd. It is also my responsibility to inform the teacher of any ailments and I am responsible for any incident that may happen due to this including major injuries and other serious consequences. I agree to be fully responsible for the consequences and any legal costs that may accompany with the incident and waive any liability and legal costs and any compensation associated with it. I accept this condition fully and un-revocably.
I represent and warrant that I am physically fit and I have no medical condition, which would prevent my full participation in the course or class/es I have applied to join. If I am pregnant I understand that I participate fully at my own risk and that of my unborn child/children. I agree to be fully responsible for the consequences and any legal costs that may accompany with the incident and waive any liability and legal costs and any compensation associated with it. I accept this condition fully and un-revocably.
A note on pregnancy
Our classes, by default, are not suitable for pregnant students unless otherwise stated specifically. If you are pregnant, and wish to participate please get in touch to discuss your options. Currently only the Pre- Post Natal Yoga Course and classes are suitable for pregnant students.
In further consideration of being permitted to participate in the courses/ classes, health programmes or workshops, I knowingly, voluntarily and expressly waive any claim I may have against Tirisula World Pte Ltd/WSA Pte Ltd and its instructors for injury or damages that I may sustain as a result of participating in these programmes.
I understand that from time to time during courses/ classes, the instructor may physically adjust students form and posture. If I do not want such physical adjustments, I will so inform the instructor at each class I attend. I also acknowledge that if I do wish to receive such adjustments, it is my responsibility to inform the instructor when an adjustment has gone as far as I desire at that time.
In submitting the registration form I hereby take full and sole responsibility from any liability of loss or damage to personal wellbeing and property associated with courses/ classes or any other events/persons that may incur losses.
By signing up for the packages, I agree to be bound by the terms and conditions stated in the link https://tirisulayoga.com/terms-conditions/
Communicate about your health:
Your teacher is available for questions and answers in person (pre or post sessions). You are responsible for your own well-being during the course/class and are advised to practice at your own pace. You must inform the teacher if there has been any changes in your medical / health condition which might affect your practice and performance.
I have read the above release and waiver of liability and fully understand its contents. I voluntarily agree to the terms and conditions stated above under my own free will.
